Before & After Methods & Products FAQs


Marilyn is certified with four different hair extension companies - DreamCatchers, Great Lengths, Hair Dreams and Vision, and she will work with you to determine which is best for you to reach your desired results.

And now introducing Micro Point Links by Cyberhair -- the solution to fine/ thin hair that you’ve been searching for.
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In addition to applying the extensions, Marilyn also offers cutting, coloring and styling services. And, the service does not end with the initial appointment. Marilyn ensures superior results through follow up visits. Following are her recommendations.

With Great Lengths, she brings the client back in to check all bonds to make sure they have bonded and she replaces any lost bonds that the client brings in to the appointment. Great Lengths is a natural protein and needs two weeks to harden to its natural state.

With Hair Dreams and Vision, she brings the client back in one week because the bonding material used, although is is a protein-based polymer like Great Lengths, is synthetic and hardens right away.

Also, about 6 weeks after the extensions are bonded, she recommends the client comes in for a clean-up trim of any loose fall-out hair that might accumulate around the bonds to keep a very clean bond and prevent knotting.

Click here to learn more about the methods and products Marilyn uses.

Appointment Cancellation and Refund Policy

Missed and changed extension appointment charges
-
No charge for change of appointment with over 48 hour notice.
- No charge for cancelled appointment with 48 hours notice if we have not already ordered your hair.

If hair has been ordered:
- For Vision and Hair Dreams, there is a $100 cancellation fee and clients cannot have hair. With Great Lengths, the deposit will not be returned and client cannot have hair.

Less than 48 hours notice
- A $150 rescheduling fee will be added at the time of your visit.
- Loss of 50% or more of deposit ($300 minimum), if canceling. Client cannot keep hair.

Extension Refund Policy
There are absolutely no refunds on extension services. You must realize that some people will simply not like having new hair attached to their own hair. Most people love extensions but there are exceptions and you can't always know ahead of time. If you are extremely sensitive you may not want to have them. You do need to give extensions a fair chance. It can take a week or two to get used to the feeling of the attachments. We are not responsible for personal preference. The extension hair may not feel exactly like your own hair and that is to be expected.


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